Quick Links
Submit your upgrade request quickly and easily.
Learn more about each available plan, credit options, and annual savings.
Explore what’s included in each tier, including monthly credits, exclusive perks, and the benefits of paused membership.
Who can request an upgrade and what requirements apply.
Information on modifying your monthly credit usage for greater flexibility.
How to switch between monthly and annual billing to take advantage of savings.
Guidelines on Agency Owner Add-Ons, custom access for teams, and the activation process with IATA/CLIA information.
Options for agency owners to purchase bulk coupon codes and manage subagent discounts.
Options for agency owners to purchase bulk coupon codes and manage subagent discounts.
Common questions about upgrade options, fees, credits, and membership pauses.
Upgrade request form
Request an Account Upgrade
Please fill out this form, and a member of our Customer Care team will be in touch to help you process your account upgrade! For more details about upgrades, fees, and credits, refer to our documentation.
About Plan Upgrades: Elements of a Wanderlust Social Plan
Each Wanderlust Social membership consists of these three main components:
Membership Tier: Choose between Lower Tier (60 Monthly Credits) and Top Tier (120 Monthly Credits).
Membership Pause Option: For $19/month, paused memberships retain access to your library and allow spending of any existing credits, without adding new ones.
Billing Period: Monthly or annual options, with an annual plan saving two months’ worth of fees.
About Plan Upgrades: Who can upgrade?
Upgrades are available to all members in the following ways:
Membership Tiers: You may upgrade between Lower Tier and Top Tier plans as needed.
Billing Period: Monthly subscribers may switch to an annual plan at any time. To downgrade from annual to monthly, please request this in advance, and we’ll set your plan to auto-renew monthly when your annual cycle ends.
Agency Owner Add-On Options: For agency owners needing custom access for teams, add coupon code packages (10, 50, or 100 codes) for easy sharing and agent discounts.
***Note: For agency size downgrades, you will need to start a new account. Existing agents and unlocked content will remain accessible.***
About Plan Upgrades: Membership Pause Option
Need to pause your membership? No worries.
The Membership Pause option keeps your library accessible for $19/month and lets you spend existing credits. To pause, visit your account settings and choose “Pause Membership.”
Changing bundles per month
Changing Credits per Month
To adjust your monthly credits between Lower and Top Tier, visit your Subscription page under your account’s billing center. Select “View” next to the subscription you’d like to modify, then choose “Change Your Membership Plan” to select your preferred credit level.
Switching billing periods
How to switch from monthly to annual billing
To switch from monthly to annual billing, visit the Subscriptions page. Select “Change Your Membership Plan” to update your billing cycle. Remember, annual plans are pre-paid for a year and cannot switch back to monthly until the end of the current cycle.
Upgrading Agency sizes
Switching to a larger agency size
Upgrading your agency to a Business or First Class plan takes two steps: adding licenses to your current content, and creating your new agency. When you upgrade to an agency plan, all of your agents will have access to everything you’ve unlocked, forever!
Upgrading Agency sizes: Adding licenses to your bundles (aka the "bundle upgrade fee")
Step 1: Add licenses to your existing bundles and credits
When you have an agency with Wanderlust Social, agents on your team can access every destination you’ve unlocked already or will unlock in the future. Upgrading your agency size means adding licenses to those existing bundles and future bundles your account credits will be able to unlock.
Upgrading requires a one-time fee, equal to the below rates, for each unlocked bundle plus unused credit on your account.
(# of unlocked bundles + # of unused credits) x below amount = your one-time upgrade fee
Economy → Business: $79 each
Economy → First Class: $249 each
Business → First Class: $169 each
Psst… if you hate math, don’t worry! Our Customer Care team will do this for you. But if you do want to calculate your fee, please see the example scenarios below.
Example: I have an Economy plan and would like to upgrade to a Business plan. I have unlocked 3 bundles, and I have 2 credits on my account.
3 bundles + 2 credits = 5
Economy → Business: $79
5 x $79 = $395 one-time fee
Example: I have a Business plan and would like to upgrade to a First Class plan. I have unlocked 2 bundles, and I have 4 credits on my account.
2 bundles + 4 credits = 6
Business → First Class: $169
6 x $169 = $1,014 one-time fee
Upgrading Agency sizes: Creating your new agency
Step 2: Process your account upgrade
When you request an agency size upgrade, we will send you a one-time invoice with your bundle upgrade fee, that you will click to pay with a credit card.
Once your bundles and credits have been upgraded, we will switch you over to your agency size, number of bundles per month, and billing cycle of your choosing! Depending on your plan and where you are in your billing cycle, you may have to manually approve the payment, or we may be able to automatically process the switch for you.
You’ll be able to start adding agents to your account once your upgrade is complete!
Adding Coupon Codes for Agencies
Purchasing Additional Discount Codes in Bulk
Agency owners can purchase additional code packages for their teams (10, 50, or 100 codes) to allow easy access to resources. Subagents automatically receive a 20% discount, and if an agency owner’s plan is canceled, regular rates apply.
UPGRADE FAQS
Frequently Asked Questions
Yes! Any promotional discount (e.g., 20% off) will carry over to your upgraded subscription.
Absolutely! For example, you could upgrade from a Lower Tier monthly plan to a Top Tier annual plan in one step.
If you don’t want to upgrade your current bundles, but want a Business or First Class plan, you can keep your existing account and create a new account for your agency.
First, cancel your membership plan on your current account. All of your existing unlocked bundles, remaining credits, and agents (if you’re on a small agency plan) will still be there, and you’ll still be able to log in and use your account. Then, create a new Wanderlust Social account with the agency size you need. This new agency will NOT have access to anything on your old account, and any agents on your current account will not have access to your new account (unless you add them as agents there too!)
Each month, you’ll receive an email with your current subscription details. You can also view your billing history and plan information anytime in your account settings.
Yes! On a Business Plan, you can have up to 10 agents, and on a First Class plan, you can have up to 50. You can add or remove agents from your plan at any time.
Please note, you (the agency owner) take up one seat on your agency.
If you have more than 50 agents, we’d love to create a custom solution for your agency. Please contact us at admin@wanderlust-ceo.com
